I recently became a member of this credit union an...

I recently became a member of this credit union and have had a decent experience so far. The online account management tools are convenient and easy to use, and I appreciate the competitive interest rates on savings accounts. However, I encountered some waiting time and lack of clarity at the local branch. The website is informative but could benefit from a more modern and user-friendly design. Overall, the experience has been average, but there is room for improvement in terms of customer service and digital services. 🏦