Attended the retirement meeting yesterday, 5-18-19...

Attended the retirement meeting yesterday, 5-18-19, which was supposed to be from 9-11 AM. They began taking people to the two meeting rooms about 9:15 (about 40-50 people split into two groups). Once there we sat while they worked on assembling packets for people who did not have one with them. The meeting finally started at 9:47. They have ZERO respect for the customers time as many people drove 3-5 hours, stayed in hotels, etc to be there at 9. I can only hope the retirement process is better than this group but from reading the reviews I'm not too hopeful. TRS was completely unprepared and there are no excuses for that.