KTM NG

Review of Shangri-La Singapore Hotel

Enjoyed our family staycation at the Garden Wing O...

Enjoyed our family staycation at the Garden Wing One Bedroom Suite. We were delighted with the surprise decor that Shangri-La team put up in the bedroom for our 2-yr old birthday boy. It was a hassle-free trip with his playpen, bathtub, high chair, food warmer and stroller all provided for. The newly open splash zone was fun for the whole family.

We would like to thank a few people for making this a smooth stay:
- Ms Lee Mei Wen from reservations team accommodated all our last-minute requests and was responsive to our queries.
- Mr Hatim Zubair for spontaneously arranging for a mini birthday cake while we were having our buffet dinner at The Line.
- Ms Mica for communicating via whatsapp, regarding the time to send our birthday cake up to our suite to celebrate with our extended family.

Would highly recommend this family-friendly hotel to our friends for a delightful experience. :)