DO NOT HIRE CHAOS COMMANDOS. I contacted Rob Mizra...

DO NOT HIRE CHAOS COMMANDOS. I contacted Rob Mizrahi, Head Commando, of Chaos Commandos in June of 2013. Following my inquiry via email, Mr. Mizrahi reached out to me by both phone and email several times to set up a meeting. He was persistent, and I appreciated that he wanted my business. When we were finally able to speak, we set up time for him to come to my home for a consultation. On the day of the appointment, approximately a half hour before he was to arrive, he called to let me and my partner know that he would have to cancel as he was tied up in another appointment. This was disappointing, but given my partner and I have busy schedules ourselves, we understood that these things can happen, and we rescheduled the appointment.



I reached out to him again in December, this time threatening legal action, and (miracles of miracles!) I heard from him right away. Was it to apologize for being out of touch? Was it to offer some sort of discount given the lack of communication on his part? Was it to offer extending the retainer on our contract? No, it was not. Instead, he referenced the email reply that he claimed to have sent to my mid-August inquiry to which he said he received no reply from me. He also referenced several follow up emails that he claimed to have sent me, including one I replied to, where he says he tried to set up an appointment with me. He ended the email by saying that my contract was set to expire at the end of the month, giving me only 10 days to try and set up my appointment, but he warned me that he was very busy.

When I checked my junk folder and did not find the emails, I asked Mr. Mizrahi to forward me the emails he referenced; he forwarded me screenshots of emails that did not include my email address, nor did the emails include any response from me. When I asked him to forward me the actual emails, he said that they were immaterial. He also said that he could not imagine why I would wait 4 months (between my emails of August and December) to reach out to him to set up an appointment. Apparently, when you pay someone to deliver a service to you, Mr. Mizrahi thinks that it s the customer s responsibility to track that person down.
I find it curious that I received all of Mr. Mizrahi s communications before I put down a deposit, and he and I have had NO problem exchanging emails after I threatened legal action. I also find it strange that Mr. Mizrahi will not forward me the emails that would, ostensibly, prove that he was, in fact, in communication with me.

For the reasons above and because I feel there is some deception afoot here, I will be going forward with a civil suit. Not to regain my deposit, which is probably unlikely, but to let Mr. Mizrahi know that the way he does business is unacceptable. DO NOT HIRE Rob Mizrahi and Chaos Commandos