Shannon Donahue

Review of The Pool at Harrah's Resort At...

If I could give this place 0 stars I would, On Sep...

If I could give this place 0 stars I would, On September 28th I was planning on attending an event to celebrate my brothers 21st birthday who just completed training in the United States Navy. Upon arrival there was a long line, we finally get in there is NO electric, couldn't even get a simple drink at the bar on top of the fact we weren't able to see the performer we paid to see due to no electricity. Everyone was asked to leave and escorted out by security. But wait, it gets better this venue or event planner didn't even have the audacity to refund us for not delivering the service promised on the ticket. I have made multiple phone calls and emails to these people, not a single response. I am wondering if this doesn't sit right with anyone else that this company just gets to keep your money when the service they promised didn't even happen due no electricity, a clear fault on their end. If anyone else is angered by this, please get in touch with me.