I saw that Bucketheads won the Best of the Westsid...

I saw that Bucketheads won the Best of the Westside award so thought it would be worth checking out. I was disappointed by the service and food quality. I had a burger, the Handyman(similar to a big boy). The burger was basically a frozen patty warmed up(reminded me of the JTM patties). For a place that has burgers, definitely underwhelming. Also, both employees and patrons smoked in the patio area, not pleasant. (They even have a no-smoking sign posted . We waited several minutes to even be seated or greeted. The waitress was also rather slow / not very attentive. I wouldn t recommend or go back. .