I can't use worse words to throw on this b**** ins...

I can't use worse words to throw on this b**** insurance agent. Especially for the female newbie staff from Jilin province, northeast part of China. She was humiliating me all the time through the phone when I was asking a claim since my vehicle was hit by a drunk driver. This agent is totally useless except the time you need to pay the bill. I wil sue that female staff and this insurnace agent company!