Adana Baghramyan

Review of The Counting House LLC

I think it is my civic duty to share my terrible e...

I think it is my civic duty to share my terrible experience with everyone. As I was very busy, I asked my Mom to find a CPA to do our simple taxes. Later, I was going to find out that not only she is not a CPA, but also does not have any accounting education. In fact, she is an ANTHROPOLOGIST. At this point I was not surprised that she was not able to handle our primitive case properly, but I was shocked at how dishonest, ruthless, and rude she is.
So, without consulting with us, she put my parents as dependents on my file while both my parents work and pay taxes. By the time she filed our taxes it had been 2 weeks that the stimulus bill had been passed, which stated that dependents did not qualify for the stimulus check. Basically, by putting my parents as dependents, she saved me $300 in the loss of $2400. We contacted her in hopes that she would apologize and try to find a solution to her obvious ignorance (she could amend the case or at least not charge us for her poor quality services), but she only attacked and yelled hysterically trying to cover up her fault and lack of understanding in what she is doing. I swear we would not make a big deal out of it if she accepted her fault and tried to find a solution to her mistakes, or generally if she behaved professionally. The most frustrating part was that she kept trying to fool us with her lies. When I asked why she had not consulted with us before putting my parents as dependents, her answer was that I had signed and authorized her to do so. She meant the IRS e-file Signature Authorization form which does not state anything about dependency. When I pointed out that because of her ignorance my parents were not going to get the stimulus checks ($2400 and we needed it really bad), at first she said that anyway they were not going to get it, because they were dependents in my 2018 taxes as well (here I am not sure whether she was trying to fool us or actually, she is not able to read a law and understand it), and then she said it was our responsibility to mention that we were interested in getting the stimulus package. You know what???? We only want to pay taxes and hire a dishonest and mannerless anthropologist like you to COMPLICATE OUR LIVES. Also, she charges an arm and a leg for her low-quality services. My advice is, always hire and an actual CPA with solid educational background.
Lastly, I would like to thank Anna (the receptionist) for being very nice, professional and well-mannered. We wish you best of luck, Anna. I noticed something very funny in the comments below: Yvette has stated that Anna is not an accountant and is unable to answer tax related questions. Do you mean you are an accountant, Yvette?!