TRS has no understanding of the details of the ret...

TRS has no understanding of the details of the retiree health and prescription insurance coverage. They have basic information, not enough to make intelligent financial decisions about paying $135 a month for health/prescription coverage, on top of the $135 a month already paid to Social Security. When there are problems with the medical insurance or the prescription insurance there is no one available at TRS to consult with or who will act as an advocate to help sort problems out. All around TRS has bad customer service for retirees and those who do work there have next to no knowledge of how the insurance plans work. We are on our own and it's a poor way to treat teachers who have given most of our lives to this profession which allows all TRS employees to have employment themselves.