J

Jo Smith

4 years ago

Unimpressed with service and support. Sales promis...

Unimpressed with service and support. Sales promises but doesn't delivery; the builders definitely don't understand the first thing about healthcare and behavioral health care documentation and needs; training provided to the staff and super users was completely useless and come implementation day, total disaster and to make matters worse, were promised support by ADS all day, they were totally MIA after noon. Overall D-, don't sign the contract, run....they want you to go live before your program is built completely and day 1, you wont have what you need.

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