Adrian Chavez

Review of Sushi Garden II

Food is good. Service is horrible. Went in to pick...

Food is good. Service is horrible. Went in to pick up a to go order. Didn't get welcomed or acknowledged for 5 mins. Took another 5 mins getting my order ready only to discover an item was missing. She did not say anything to me though, I watched her go to the kitchen & yell to get my missing item cooked. Returns to front counter & starts working with other customers. After another 5 mins in ask what is the issue with my order and she tells me the kitchen is finishing it up. After 5 more minutes kitchen staff brings my entree out and she stuffs it in the bag & hands it to me. No words exchanged, no sorry for the wait, no thank you for the order, no come back again. Not one word. Restaurant was not busy at all maybe 3 tables seated. Call in orders pick up service have no process, pure chaos. Serious customer service issues & disgusting lack of communication.