J

Jacob ter Poorten

3 years ago

New banking system is terrible. To put new system ...

New banking system is terrible. To put new system in during Covid -19 was a crazy idea. People out out of work, Kids unable to go to school and implement long distance learning are difficult enough. Dealing with a new banking system showed a total lack of respect towards their customers. The reason I am still banking with them are the employees. They are a group of employees who helped me in any way they could to help me with this new system. Management implemented this new system at the wrong time and it was not "AN EXCEPTIONAL EXPERIENCE'

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