Z

Zheng Quan Lim

4 years ago

I reached the counter at 1:50 pm. The counter took...

I reached the counter at 1:50 pm. The counter took 8 minutes to give my my queue number, and moved my appointment to 2:45. I only realised after 20 minutes and went to ask her.

She said that she told me that my appointment was at 1:40, but on the envelope that she took, it stated 1:50. When I asked her where the envelope went she said she threw it away. Further more my doctor at ktph said my appointment was at 1:50pm.

I then asked her whether it was okay to put me first as I wasn't late. She was rude and said that I simply missed the timing. She also said that she told me and I acknowledged that I was late. But that wasn't true.

Really bad experience with the rude counter here.

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