Karolina Malkin

Review of Bacara Resort & Spa

DO NOT STAY IN THIS HOTEL! Hotel engineers stole o...

DO NOT STAY IN THIS HOTEL! Hotel engineers stole over $2,000 from our safe. Night staff assured us that moving forward ritz Carlton will keep us posted, contact sheriff, and assure us that that we won t be left in the dark about this incident. Next morning, security could care less and just told us that us will contact sheriff and moving forward ritz Carlton will not be contacting us , and only communication will be with police. Besides the fact our air conditioning didn t work here, took forever for any personal to come here, the staff simply does not care and communication does not exist here . BEWARE your belongings could get stolen and staff will not care. Shame on the morning security! Shame on the morning supervisor! Will absolutely never return here!