Review of Harvard Group dba Elite Wireless | This store is run by a bunch of inept clowns who t...

3 years ago

This store is run by a bunch of inept clowns who t...

This store is run by a bunch of inept clowns who think they have customer service skills. I just waited 2 hours to get a Galaxy Nexus (hottest phone of the year, just released today), only to have them realize at the last minute that they had actually put too many people on the waiting list.

Seriously!?

Get your game together Verizon! You know *EXACTLY* how many you have in stock, I would've been way happier to hear "sorry, sold out" than told "wait in line for 2 hours, oops, we sold out."

Verizon is usually pretty good, but the reviews are true, don't give your money to these clowns. Go to the store in Downtown Crossing or Coolidge Corner, they seem to have their act together.