In at 12:44 for a 1:00 appt. I got out at 10:12 th...

In at 12:44 for a 1:00 appt. I got out at 10:12 that night. The one star is WAY TOO MUCH. Unorganized and it's obvious. I was called and asked was I still on site before I was assigned a door. That sounds like they're used to drivers leaving after waiting so long. If you need the nap they will make sure you get it.