I had used Russell's Heating and Cooling in the pa...

I had used Russell's Heating and Cooling in the past and was pleased. We had a leaky toilet, and I called Russell's. Grant Smith came out on 6/13/19. He was friendly, polite, well mannered, and explained in detail the costs of fixing our old toilet, or purchasing a new one. We chose the new toilet. He asked if I had any other concerns, and I told him I was thinking the hot water heater probably needed replacing, as it was placed in either 2000 or 2004. We also had a valve under the sink that was frozen in place. Grant came out again today, 6/14/19 to install a new toilet, water heater, and to fix the valve under the kitchen sink. One of his associates, Alex Brooks, finished his job early, and came by to help Grant. They both were very nice, and thorough, and left everything very clean. Grant showed me the work after they had finished. I was very satisfied and pleased with the work they performed at our house.