Brittany Stein

Review of Crowne Plaza Richmond West

This was literally the WORST hotel I have ever bee...

This was literally the WORST hotel I have ever been too. We had a convention there, and not only did the staff not know how to do anything, but they kept messing things up. The chef and one of the workers were the only nice employees and tried their best. We had to remove trash ourselves and take it up to the front desk before anything was done about it. They weren't responsive and the rooms had several problems with them. If it was possible to give a negative star I would.