Pat Riley

Review of Courtyard by Marriott Richmond...

Not a bad hotel, staff was so so. Upon checkin fro...

Not a bad hotel, staff was so so. Upon checkin front desk employee was very polite. Others that I encountered during my trip were not as courteous. Little things that I have come to expect from Courtyard were lacking. Customer service wasn't bad it just wasn't as welcoming as I have experienced in the past.