This is not a one. This is a negative one. There w...

This is not a one. This is a negative one. There were two snow storm in the past few weeks. They didn't shovel the snow on my walkway. They piled all the snow outside more guarge back door. I have to shovel myself every time when there is snow. The voicemail of their toll free number is always full so you can't leave a message. I tried calling the local number but it doesn't matter what time I call, no one picks up and when I get through, it hangs up.