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3 years ago

I will rate this a three because the good and the ...

I will rate this a three because the good and the bad kind of weight in on each other.

The good part is... I love having my hair cut/done by Angela. She has over 20 years of experience cutting hair and I have been going to her for the past 3 years. She knows how to work with my Asian hair - medium thickness, but silky hair. Her technique is not like the other institutional hair stylist. I always get layers and they always come out so nice instead of blocky like with other stylists. She also tells you what products she uses and lets you know what they do. She gives suggestions on how to style, what products work best for your hair, and she works FAST. I'm in and out of my appointment in record time with my hair looking fabulous!

and now for the bad part of my review: I don't know what it is, but every time I call/walk in to set an appointment, the person (no matter who is at the reception desk) is ALWAYS so rude! Especially when I make a request for Angela as my stylist, they suddenly shut down and try to rush you through your appointment making and then utterly disregarding you. The salon is obviously not busy or anything at this time, but it does make me very upset being talked AT while I'm being polite and clear on setting my appointment. It makes me feel like I want to cancel, but I just swallow my anger because good hair comes at a price, I guess. :/

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