👍 This insurance company has been fair in terms of...

👍 This insurance company has been fair in terms of coverage and claims process. I haven't had any major issues with their services so far. Their website, captive.com, is easy to use and provides all the necessary information. However, I feel that the customer support could be more responsive, especially during peak times. Overall, my experience with Captive Insurance of MedStar Health has been satisfactory.