The most lousy system I've ever seen in my life, a...

The most lousy system I've ever seen in my life, as you can not reach a number of the number of minutes on the phone to call the customer representative said that we are busy to call the phone is closed to our face, such a ridiculous thing I've never seen anyone to get to our address, we do not have anyone to address !! I give it 5 stars because of my complaint appears!