Justin Time

Review of Emerald Coast Utilities Author...

You used to be able to know when ECUA was going to...

You used to be able to know when ECUA was going to pick up, now it's anyone's guess as to when or IF they'll show up.

I'm practically an unpaid supervisor with the number of times I have to call because of missed yard waste pickups. I can understand running late at peak season, but the whole street gets missed frequently, and even when reported you're lucky if they bother to show up before the next regular pick-up day.

It all makes their rate increase more of a slap in the face when the quality of service is still so low.