Falon Danab

Review of LG Entertainment

We hired LG for our wedding. We told them we neede...

We hired LG for our wedding. We told them we needed sparklers and fog to go off during our first dance. I messaged them to follow up many times to ensure they knew when we wanted to the fog machine to begin and when we wanted the sparklers to go off. Their response to us was "don't worry we have everything we need."

The day of the wedding came and during set up the technician came and dropped of their equipment and left without informing anyone. They knew when our first dance was and that things needed to be set up but they did not care.

Our first dance came and the sparklers did not go off because they had not been warmed up yet. Had the technician came and properly set everything up (instead of dropping it off and leaving without informing our coordinator) then this would have gone off smoothly.

Then the fog machine that we wanted to go off was dropped in the middle of the dance causing a loud banging noise.

We contacted LG to speak to them about this and set up a meeting to which they did not attend.

I would expect better communication and professionalism after spending a lot of money on their services.