I don't get it! Why doesn't Apple make a product t...

I don't get it! Why doesn't Apple make a product that doesn't require "Genius" support. This place is crazy busy - not a good thing when you are needing support! I went there for a family member - never again. Thankfully I'm one of the smart comsumers that uses an Android that doesn't need a "Genius". Wake up people and make a decision on Device ease and quality, not on Hollywood popularity!