Nisa Richardson

Review of ALIA Drug Testing, LLC

The women at the front desk was pleasant and helpf...

The women at the front desk was pleasant and helpful but once I was ready for my test, the administrator from the get go was rude and bland. I took the test as instructed and asked questions prior to the test and afterwards. I felt like I was a burden to him. During the test I could actually hear the administrator at the door. He was trying to hear me urinate which is weird and offensive. I should ve had a female at the door if this procedure is needed. I felt profiled and very uncomfortable. The gentleman who looked at my sample said he couldn t read my temp on the cup. Long story short I couldn t re take the test that day because I had to be at my current job and the testing site closed @ 3. The front desk admin said I could come back as long as I received confirmation from my company. Long story short the testing sight told my future job I refused the test. So I guess I can t take the test again which is a bummer and also I am in jeopardy of possibly losing my new opportunity and my old job because I put in my two weeks. I would hope that this doesn t happen to anyone else. I truly believe the gentleman who administered my test could use a lesson in customer care and professionalism. Also that regardless of what you think of a person it s not your job to judge them. This gentleman is messing with people s livelihoods and frankly if he is the owner of the service he doesn t need to be in business period. Everyday African Americans are singled out of opportunities because of these same oppressive practices and no one stands up. Oh I forgot to mention I am an African American women with locs. I also read the reviews and at first I was like hmmm maybe they didn t pass the test then I experienced this for myself and not everybody is lying or didn t pass their test. Be aware. *Update* 10-22-20 They have written a response to my review months later stating they followed all procedures... Months later how can you say you followed anything properly? I highly doubt you remember my test personally and at that even months later. Your apology and explanation MONTHS LATER is irrelevant to me. It still doesn t change what happened to me.