Richard Clark

Review of Team beachbody

About a year after cancelling the program, it star...

About a year after cancelling the program, it started up with requesting it and without our knowledge. I only noticed it after 6 quarterly payments when I was reviewing my credit card charges to move recurring charges to another card. I disputed through my bank and got 1 payment back. I called Beach Body and the promised to give me another 2 back--I have yet to see it hit my account. I pushed to get a full refund of all the payments and when they declined, I filed a complaint with the BBB. They called me and then told me that only 1 payment had been approved and that they were willing to give me back 2 more for a total of 4 of the 6 payments--none of which were requested or authorized. Given the fact that the app is unstable and streaming unreliable, I suspect that these folks are a little technically challenged--to include a possible problem with their online security. Either that or they look through their dormant accounts and magically sign them up for services un-requested and then refuse a full refund--how's that for a business model. Better to find a more ethical and secure alternative.