As a customer, I found the mortgage application pr...

As a customer, I found the mortgage application process to be fairly straightforward, and the website was user-friendly. However, the response time from the customer service team was a bit slower than expected, which was a bit frustrating. The rates offered were competitive, but the overall experience felt a bit impersonal. It would have been nice to have more personalized guidance throughout the process. 🏦 Overall, it was an average experience with room for improvement in the customer service department.