I recently used the services of a physical therapy...

I recently used the services of a physical therapy company that really helped me in my recovery process. The therapists were knowledgeable and attentive, providing tailored exercises and treatments. The website offered helpful resources and information, making it easy to understand my rehabilitation plan. However, I found the appointment scheduling process a bit cumbersome, and the communication with the staff was not always prompt. Also, the overall ambience of the facility could be improved for a more comfortable and welcoming experience. I would appreciate more transparency regarding the cost of services as well. In conclusion, while the therapists were effective, there are some areas where the company could enhance the customer experience.