Daniel Gagnon Review of Hornblower Niagara Cruises
This experience could have been amazing. But ever...
This experience could have been amazing. But everything was ruined by aggressive employees. They let you cook under the sun for almost 40 minutes outside with the mask on before boarding. Even with social distancing and being outside waiting in line, you have to be masked. My wife was almost fainting because of the heat and the mask. She took her nose out of the mask for a minute to be able to breathe and right away the angry employees came to us like pit bulls. Instead of asking gently and politely if she has a medical condition, or if she is alright, they started to talk very loud and aggressive about covering the whole face with the mask. They clearly saw my wife leaning on me almost fainting but did not care at all and decided to aggressively lecture us in front of everyone else. This was beyond WRONG. This company should be ashamed of itself. Get ready to be treated like cattle...
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