I would have never thought KENWOOD would treat the...

I would have never thought KENWOOD would treat there customers like they do. There car radios are so cheap moisture in the air will ruin the radio. You have to send it in to there so called rip off service in Virginia where it is a scam. You send it in for waarenty work they claim you spilled or did something to the radio you pay out of pocket to get it fixed. They send it back to you broken. Then I called corporate to let them know what happened they don t care and tell you to file a claim with UPS. UPS puts a claim in and picks up the radio to be fixed for the same issue plus more. It arrives yet again broken. Same thing happens have to file with UPS to be fixed yet again. They have to replace the screen and buttons for the third time. They have UPS figured out and get paid three times over before they ,ay have fixed it. I called UPS to let them know of there scam they are doing. I called my credit card and did a chargeback. If that does not work I am taking both to small claims court.