amber whittle

Review of Boudoir lounge

I so wanted to give this place a 5 star review bec...

I so wanted to give this place a 5 star review because I was expecting a 5 star service at this venue but unfortunately that did not happen. I'm gutted!
Firstly, I am giving it two stars for 1: cocktails are amazing, thank you Forest. 2. The concept and idea of this venue is great. But thats as far as it gets unfortunately.
Service from waitstaff was rude and negligent, we ended up going to the bar for all of our drinks, even though it was table service for everyone else.Understaffed in the beauty area, so our service ended up being rushed and ran well over time. Staff were not trained, our beauty lady had no idea how to style hair, I had to talk hthrough how to do it, we were still expected to pay for this?! Then when it came to the bill, no communication was obviously happening between the beauty department and the bar, as they had no idea what our bill ammount was. Spending 10 minutes working it out. I now wonder if it was right at all as i never actually saw it and was in such a rush to leave as everything ran late. Our reservation was for 3.30pm to be out by 5pm, we did not leave the premesis till 6.15pm spending well over $300 and totally not happy. Thank you for an unrelaxing rude way to prepare for an evening out. I so wanted you guys to become my new fav place to hang out but that is far from the case.