I've had a mixed experience with Eppendorf AG. Whi...

I've had a mixed experience with Eppendorf AG. While their products are of good quality, the customer service could be improved. There were delays in shipping and some of the items were missing from my order. However, the issues were eventually resolved, and the products I received were as expected. Overall, I am satisfied with my purchase, but I hope they work on improving their customer service.