ymca byford did not look after my son well at all,...

ymca byford did not look after my son well at all, he was severely dehydrated and no obe knew whefe he was when his Dad came to collect him. my son is on regular medication so beeds to be known by staff.
His Dad found him asleep under the table.

I then complained and cancelled the remainder of his holiday care.
to which staff said was fine.
close to two years later i get a call saying i owe money. no invoice, no proof nothing.
to then have it sent to debt collectors.
so unprofessional.
i know a few parents that wont leave their kids with byford YMCA.