Jeffrey Duncan-Lowey

Review of Harvard Group dba Elite Wirele...

I came here for a simple exchange and was treated ...

I came here for a simple exchange and was treated like garbage by the employees. Specifically the tech specialist who helped me, Franco, seemed to be highly inconvenienced by my very existence. My experience turned completely sour once he lambasted me for spelling my name to him. I thought he was asking me honest questions at first and it was much to my embarrassment that I realized these questions were rhetorical and he was explaining how stupid people were for spelling their name to him. He laughed at me along with his coworker (Ronnie?). Honestly, I just couldn't believe how disrespectfully I was treated. The next time I need anything, I would gladly go to the brookline location rather than the one located a block away from me.