Melissa Pennington

Review of Christus St.Elizabeth Hosptal ...

Went in for a hysterectomy on 12/17. The OR nurses...

Went in for a hysterectomy on 12/17. The OR nurses were kind and communicative. The recovery nurse, Brooke, was awful. She was unhelpful and would not help me move, answer the nursing call button when I needed her or extolling anything to me. I was left alone in my room for several hours without any help after my surgery. At the change of shift, I explained all of this to Edna, the night nurse and she took excellent care of me.

The second day 12/18, the daytime nurses were a little better, but when Brooke came back she was passive aggressive and rolled her eyes at me multiple times. She ignored my questions and concerns. I tired to tell her I was bleeding and she ignored that also. I finally got ahold of a different nurse and asked for my PA because I was bleeding. Sure enough I needed units of blood. Dr. Sprott never came by to talk to me about the procedure the entire time I was in recovery.

They even tried to give me pineapple even though I made it clear that I have anaphylactic reactions to it. They also gave me ice cream and milk, which I cannot have either.

The night nurse Ledia that was in charge of the blood transfusions was sweet, helpful and communicated frequently with me!

Overall the night time nurses were okay (definitely no where near the level of patent care at FMC in Flag or at Thunderbird in Glendale AZ). I was extremely disappointed with the day time nurses. For the amount of money I paid I should have had much better treatment, and had these nurses been under my management I would have immediately replaced them!