I have been waiting to hear back from someone for ...

I have been waiting to hear back from someone for nearly 2 months now. My insurance is saying I may have to pay $100 and I have reach out via phone twice and have not heard back to see why. The bulling department literally has no one available (their own employee told me this) because you can t get anyone on the phone. Horrible lab, the poor workers out in my email and do what they can t best of their ability but no one ever reaches back out to me. Wish I could give 0 stars. If you go to CVS and ask if they re using this lab so you can avoid it.