There was no problem with the quality of the hotel...

There was no problem with the quality of the hotel itself, but when the reception staff asked me about the accommodation tax that was not included in the reservation details on the day, or pointed out that it was different from the reservation details, I was very uncomfortable with a very suspicious expression .
Although I made a reservation on a trip from far away, thinking that there was no doubt that Hotel Nikko, I felt sick.
I also checked the phone in advance and it was hard to think that this was wrong, and even if this is a mistake, I wonder what it would be like to respond to the guests with a high-pressure and displeased response. The
I'm not really saying it's cheaper or extra, but I just wanted to ask if it could be changed, but I'm really frustrated.