Denaye Brown

Review of S & S Property Management

Very unprofessional. I applied for a property went...

Very unprofessional. I applied for a property went through the entire process before I was able to view the residence. They called and asked me to view the property the following day after turning in everything required. After the viewing I received a email stating she needs the full 7yrs of my rental history when the application says 2months. I had already provided them with the last 3 months days before. I ask why am I being asked for rental history since move in? Her response was the sub in the office for my original resident management team for the day told her it was 10 late payments. She then corrected herself and told her no, actually it s only two the others were incorrectly charged to her account they were reversed. She then states she needs to verify that for herself. Only to turn around and tell me she had already giving the property to the other applicant because she couldn t reach someone in the office and their application would be provided to the owner. So now the property is no longer available anymore. I personally feel like it was a race thing. After I go to view the property I get the run around then when I asked why the full rental history is being requested then I don t hear from her for a few hours when her responses were 15-30 mins all morning & during the entire process. So instead of just stating she had already giving someone else the rental she bull**** me for a few hours. When in the beginning of the process I was told if i didn t have all the required information by Friday at 4:30 they would move on with the other applicant. It was a hour before closing she called back stating she needed to verify and 30 seconds later said it wasn t available anymore. She had giving them the place before I could even drive off the property this morning.