The service from Killo, Kimberly Grisafi is just o...

The service from Killo, Kimberly Grisafi is just okay. It's not bad, but it's not great either. The company website, eastcoastrack.com, could use some improvements in terms of user experience. It's a bit clunky and confusing to navigate. However, their customer support team was helpful in resolving my issues.