Separated 10-31. Sent refund request on 1-1-2020....

Separated 10-31. Sent refund request on 1-1-2020. About 3 weeks later I get a letter with the same form I had completed and another letter saying notary made error. Not specific to what was wrong. 2 days later, I went to my bank and had form completed again. I received the form for direct rollover and along with my banks help, completed the direct rollover form. A few days later, I get another letter from TRS saying notary did something wrong. I had already completed the rollover form. So I went back to bank and together we called TRS. They said to ignore the second letter. I was told that they have 90 days to get me rollover but they would expedite it. Been waiting. Finally called today (April 2nd). Was told it was approved in February and it's just been sitting around. The lady said I can expect the check in 14 days! I live 60 miles from Austin. I asked her, what if I had not called....no response. Now I have to wait 2 more weeks. I told her I don't have faith it what she is now telling me. Guess I'll just wait and see.