Hi, as an entrepreneur I feel compelled to share m...

Hi, as an entrepreneur I feel compelled to share my extremely negative first-hand experience with the Vis Group of Saronno, to avoid that other companies find themselves in the same burdensome and uncomfortable situation in which my company ran into.
I state that before arriving to share publicly the following I have searched strongly for a solution with the Sigg. Canti -Titolare, Menegazzi - Resp. Comm, Mazzucchelli - Resp Marketing, but in front of me, I found only unprofessional staff, haughty and able to deal sufficiently with a customer and the related problem.
I want to specify that my growing disappointment is not due to vehicle breakdowns, that being mechanical can happen, but for the inability and the unwillingness to find a solution to a problem and even more serious for the treatment received. (As of today I am still waiting for an answer to an e-mail sent on December 1st to the Siggers of which I mentioned the names)
I have been a historical customer of GruppoVis for many years. My company deals with airport parking and offers a free shuttle service as a link between the car park and the airport. Wanting to always offer the best to my customers, in the months of June and July I purchased two new Ford Transit Tourneo cars.
After only 3,000 km, the first shuttle had a serious problem with the control unit, after only 15 days from the delivery of the second one, the same problem was presented also on the second vehicle.
My disappointment I repeat, it was not compared to the fault itself, but rather how the problem was dealt with: despite the fact that the Visanti Group has 4 dealerships / centers and sells assistance as its strength, they have not been able to adjust the vehicle for 30 days as "closed for holidays".
As you can imagine the stop of a shuttle, in the middle of the high season, creates a considerable inconvenience, which is why I had to turn to a third party for the resolution of the fault. (Garage Graziano, Somma Lombardo.)
Despite the disservice in November I wanted to place my trust again in the Vis Group for the purchase of a new Ford Transit Tourneo, top of the range, full optional, euro7 to be allocated to a new parking lot close to opening.
After the payment was made and the enrollment was completed and a few days after the car park opened, the vehicle was not delivered to me!
Only later, in the face of various requests and requests for clarification (as I always had the Ford vehicles stopped to repair the group vis), I was informed that the problem was a failure of the control unit, a fault present even before leaving the dealership.
Stunned and disoriented, because I thought I was on pranks aside, at that point I thought and it seemed obvious that, being a disservice to them, they would have given me at least a substitute.
After various uncertainties and apologies, Mr. Menegazzi - commercial manager - informs me that if the fault had been repaired I would have had the vehicle, otherwise they could not have provided me with a replacement since it was already destined for another customer, (another parking lot with similar problems ), adding that "the world does not revolve around my society".
Can you imagine having purchased a vehicle with guaranteed delivery by a certain date, by a company that boasts professionalism, grandeur and assistance, and literally find itself "on foot"? Incredulous, as a historical client, I tried to contact Mr. Carlo Canti directly - Vis-Group holder - to update him on the situation and look for a solution but he constantly denied my attention.
So I thought of making contact with Sig.Michele Mazzuchelli - digital marketing manager - and Sig.Filippo Ruggerone, obtaining as a result only a further waste of time and their clear will to not care about the problem.
After years as a customer, I regret to say that I advise the Gruppo Vis.