Zach Teaford

Review of Center for Cognitive and Behav...

I recently went to this office to be tested for AD...

I recently went to this office to be tested for ADHD, but have also been struggling with anxiety and depression. My appointment was scheduled the day after I returned from a week and half long trip. When I scheduled the appointment I was told I would be receiving some paper work to fill out before hand, but was never described to what extent the paper work was. So I just thought it was the usual insurance paper work. However, it was very extensive and I was not able to complete it before my appointment because it was sent to me while I was away. I arrived at my appointment without the paper work which I understand is my fault, but they should have turned me away and told me to reschedule. Rather than doing this, I was very overwhelmed by the receptionist trying to get my insurance info while the doctor was very rudely trying to get me through the necessary paper work and signatures so that we could start the appt. Then a third lady came out and started talking to me in the lobby in front of other patients and I was swarmed and overwhelmed by three different people all trying to talk to me at once. I was literally spinning in circles trying to answer everyone s questions. After a very rough start, the doctor took me back to her office. She never once introduced herself and I honestly didn t know she was the doctor. I was never informed how these appointments go and how they work. She rushed me through the paper work (that I should have completed) the entire appointment and never let me ask any questions. She kept referring to the manual and the score sheets and never explained anything. At one point she ended up changing one of my answers without me agreeing so I would meet some criteria. Like I said before, she rushed through the appointment and never explained anything to me and only wanted my money. When the appointment was over I was trying to ask her questions at the scheduling desk and at one point she just ended up walking away without saying goodbye. After arriving home from this appointment I immediately had the worst anxiety attack of my life because I left the office feeling so hopeless and overwhelmed. All the doctor wanted to do is write me a prescription and get me out of there. I had to schedule an emergency appointment with my family doctor just an hour after seeing this office to get me feeling better and to get a healthy plan of action together. This office was recommend by my primary doctor, but I made it very clear to them that this office should never be recommended and should not be in business. For a place that deals with mental health they make their patients feel absolutely hopeless and further worsen any existing mental health condition.