I've lost respect for Peak Adventures bike shop at...

I've lost respect for Peak Adventures bike shop at Sacramento State. I bought a bike tube from them roughly 6-7 months ago and it failed to what I believe to be a manufacture defect (the patch holding the valve burst, underneath). They initially told me that they would easily replace the tube, but after I brought it to them, they refused to replace because they think I over/under inflated the tire (no evidence for this). I'm not an idiot (I'm very knowledgeable about bikes) and my bike is very well maintained inside and out. The cost is not the issue, its principle. Anyways, this is why I will use WALMART (online) for all future bike part purchases, including this replacement. At least they stand behind their products. Its unfortunate that Peak Adventures DOESN'T understand what "repeat business" actually means.

BTW: Pricing on parts is not any cheaper than the big retail stores, sometimes even more. I used to be loyal to Peak Adventures (convenience) until now. Hope my review informs future purchasing decisions.