X. Yang

Review of Grand Cafe Nieuw Bruin

Be careful they are robbers!!! I bet hell would ha...

Be careful they are robbers!!! I bet hell would have a better service than this place. Went with a few friends. We made our order and later we were told two of the dishes were sold out. So these two friends changed their order to a slightly cheaper option, but the waiter didn't want to change it in the bill. My friends had to pay the price of the food they originally ordered. After arguing with them they finally agreed to take away two cheapest drinks from the bill to make up for the difference. (The drinks were not ordered by those two friends). And that's only 1/3 of the horrible experience. We asked for some water during the meal, only found out the water cost 7.75 per bottle when we were paying. Okay it may be our own fault not having checked the price when we ordered, but it's way too expensive for just water. What's worse, they put extra items in the bill!!! When we were paying we found some extra sauces in the bill. None of us ever ordered or got served those sauces. We told them this might be a mistake, the waiter insisted that some of us asked for it, ignoring the fact that it's never served! The waiter told us with a very rude attitude, and I quote: "I don't care, it's in the bill, so you have to pay for it."
So guys be careful and stay away from this place. Basically they are just trying to change your bill and ask you to pay more.