KM/ XY

Review of Shangri-La Singapore Hotel

The good - the reception staff was very accommodat...

The good - the reception staff was very accommodating to our requests. Got a welcome upgrade to Valley Wing on account of Jade status. But it had to take some requests. The wait staff at Valley Wing were exceptionally attentive and polite.

The bad - room 658 at Valley Wing appear to be malfunctioning. Got a technician to fix it but the room was still warm. The entire family had a rough night s sleep.