Crystal McFarland is a credit to Smith Management....

Crystal McFarland is a credit to Smith Management. She has been responsive and easy to work with. Each time I have contacted her about a concern of my husband and mine, she has responded quickly and kept us informed and brought things to a favorable resolution.

I would also like to mention Joyce Gross. She has been equally as responsive and professional in her dealings with us. Her expertise as an administrator is evident, and we are very pleased with all she has done to help us. Both Joyce and Crystal have been good listeners, displaying compassion and objectivity.