Laura Lit Review of Quarterdeck Dania Pier
We were told 45-60 min wait for a party of 8, whic...
We were told 45-60 min wait for a party of 8, which on a Saturday evening was to be expected. The wait was longer, they told us they were able to sit half of our party (which included 3 children) first while the other table next to us dealt with their checks. That took over 45 mins while other adjoining tables around us were sat and served. The kids food also took at least 45 mins, after a long wait to order. All in all, the lack of customer service on the part of the hosts, server, and manager was inexcusable. There was no initiative to fix or improve the situation, and we had to keep chasing them down for any type of service. When the check came, nothing was comped. The manager argued with me when I said we had no problem paying for the adults, but requested the children's meals be removed since it took around 2.5 hours for them to be fed. She eventually agreed, but when I went back in to use the restroom I came across her and the server gossiping about our table. Wouldn't go back or recommend based on the experience and lack of professionalism. It's a shame because some of servers and bartenders were really good at their job and the food wasn't bad.
Comments: