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Elena Shmalenaya

4 years ago

The store is good, great selection. Minus to emplo...

The store is good, great selection. Minus to employees. On September 11, after ten in the evening we arrived at the store. We turned to a man at a computer for help (window 7). As a result, we could not find the right product (American tap, towel rail adapter). The seller (man) asked with what thread we need an "American" (external or internal). I had to call my master, who said that the "American" ALWAYS has an external thread on one side, since the nut that comes with the kit is screwed on there! And there is no other "American"! The seller did not pick up the adapter for us either. He said he didn t know which one and generally said that he was not a master, he didn t understand this, he was only a seller .... But, having come to Castorama, the seller did not have such questions. And the "American" was immediately shown to us without question. An unpleasant experience. As a result, they didn't buy anything. An "empty" trip.

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